We will endeavour to respond to hoof boot and product enquiries within 48 hours but it may take us longer during busy periods. Please be reassured we will reply to every enquiry, and as soon as we possibly can. Our office hours are 9am - 5pm Monday to Friday. Please note we are closed on weekends and Bank Holidays. Many thanks for your patience.
If you require help choosing the best hoof boots for your horse, we will be happy to make some suggestions. First, we need to have some information. Ideally, please let us have all of the following:-
1) Your horse's hoof measurements. We require width and length measurements for each hoof, preferably in millimetres.
2) Photos of each of your horse's hooves. Views from the side, the front and the heel bulbs, taken with the hooves on the ground. We will also require photos of the underneath, with your hard ruler or tape measure against the hoof, showing the measurements being taken. If you place the camera on the ground for the side and front shots the picture should show the true shape/angle without distortion.
Click here for further details of how to accurately measure and photograph your horse's hooves and for examples of the photos we require.
3) Answers to the following questions:-
a) How often is your horse trimmed? Also, when was the last trim and when is the next one due?
b) How long has your horse been barefoot?
c) Have you ever used hoof boots before? If so, which boots (including the size and model please if possible) and tell us about your experience.
d) Please could you also let us have a brief history of your horse, including details of any relevant problems and what you will ideally be using the boots for.
We are sorry we cannot offer consultations over the phone, but we are happy to help via email.