Contact Us

Hoof Boot and Product Queries:

We are happy to answer questions about any of our hoof boots or products. If you need any assistance, please fill in the form below or email us on

We are sorry we cannot offer consultations over the phone, but we are happy to help via email.

We will endeavour to respond to hoof boot and product enquiries within 48 hours but it may take us longer during busy periods. Please be reassured we will reply to every enquiry, and as soon as we possibly can. Our office hours are 9am - 5pm Monday to Friday. Please note we are closed on weekends and Bank Holidays. Many thanks for your patience. 

Delivery, Order Support and Returns:

If you have a query about an order that you have recently placed, or need to return an order, please fill in the form below or email us on

Please remember to include your full name and order number.

Alternatively, you can log into your Hoof Bootique Account, go to “Your Account” and then “Messages” and send us a message that way.

We will respond as soon as possible during office opening times: Monday to Friday 9am to 5pm.

Please note: We are closed on weekends and Bank Holidays. 

If you require help choosing some hoof boots for your horse and need to send us photos of your horse's hooves being measured and of your horse's hooves on the ground please email them to us on 

If you need help on taking these pictures please click here for guidance.