CLICK HERE TO READ MORE ABOUT FIT KITS AND HOW THEY WORK!
- Up to 3 boot shells for you to hire to help determine the correct size Floating Boots.
- Avoids having to send boots back and forth, saving time and money.
- Takes some of the guesswork out of fitting.
- Simple to use.
- Eight different sizes.
Terms of Fit Kit Hire and Fit Kit Hire Fees
The price charged is a deposit on the Fit Kit only and will be refunded less a small fit kit fee. Please post the Fit Kit back to us within 10 days of receipt (clean and dry with no parts missing, dirty or broken). This period can be extended, but please contact us first. Occasionally, we may send a shell that is dirty or damaged and there is no need to notify us if the shell was dirty or damaged when you received it.
If you return the Fit Kit to us and wish to PURCHASE or HIRE a pair of Hoof Boots at the time of return, you will be refunded the deposit paid LESS the applicable fit kit fee.
If you decide to return the Fit Kit and NOT order or hire any boots at the time of return, you will be refunded the deposit paid LESS the applicable fit kit fee AND a further admin fee of £10. You will not be charged a further £10 admin fee if you opt for Store Credit.
If you decide to NOT order a pair of boots at the time of return of the Fit Kit and opt for a refund, but you later come back to Hoof Bootique to purchase a pair of hoof boots, then please feel free to ask for a discount of £10, representing the additional admin fee of £10 you were charged on the Fit Kit.
If the Fit Kit is returned to us with parts missing, broken or dirty (subject to the comments above) the amount refunded to you will be LESS the cost of putting the Fit Kit right again.
Please note you will be responsible for returning the Fit Kit to us at your cost, and we are not able to refund you until the Fit Kit is received by us so we do recommend a recorded method of postage.
If you would like to use our Royal Mail Returns Service, please visit the Returns Policy page of our website in order to print a Royal Mail Returns Label:
(Please note, this service is free at the point of posting but a charge of £4.95 will be deducted from any refund or charged separately if no refund due).
Standard Fit Kit Fees
*Any fit kit other than a mixed fit kit is standard.
A £15 fee will be retained for the 1st Fit Kit hired.
If more than one Fit Kit was hired at the same time (so under the same Order Number) then a reduced fee of £10 will be retained for each subsequent Fit Kit.
The remaining balance will either be refunded or rolled over onto a boot purchase, as required.
You can view the size chart for the Floating Boot here.